New Client QuestionnaireWhat To ExpectOur GuaranteePickup & Delivery

Click here to download the New Client Questionnaire.

What you can expect from Humehill

Our clients can expect a quality healthy Labrador Retriever from generations of quality healthy Labrador Retrievers, bred responsibly for decades by highly respected breeders, from very reputable kennels. Our clients can also expect honesty from us and support when needed. We also encouraged our clients to contact us with questions.

What we expect from our clients

  1. To be honest and up-front with the information that you provide to us.
  2. To be able to provide a happy, safe and loving environment for a Humehill puppy.
  3. To provide their puppy/dog with proper nutrition and care to keep their new puppy/dog healthy.
  4. To be a responsible new owner spaying and neutering their pets and never allowing them to run free unattended.

General Health Guarantee

I the buyer understand that I must take this puppy to be checked by a veterinarian of my choice, at my own (buyers) expense within 48 (forty-eight) hours from the time I take possession of this puppy to verify or dispute this puppy’s health. I, the buyer also understand that I am required to register this puppy with the American Kennel Club with-in two months after purchase with ownership as written on the AKC application at the time of purchase. I the buyer also understand that failure to take this puppy to a veterinarian within forty-eight hours, failure to register this puppy with AKC within two months after purchase or changing the AKC owner information also voids all health guarantees past NYS Law 35-D and voids Humehill’s hip guarantees for this puppy.

If I the buyer, am given a poor health diagnosis at this initial veterinarian visit due to a condition that existed prior to the purchase of this puppy and not because of any negligence or injury suffered by this puppy after I have taken possession of this puppy, I can return this puppy for a full refund of the purchase price. This puppy must be returned promptly (within 12 hours) and this puppy must be in the same condition as it was in when it was purchased, it must be accompanied by a letter from this veterinarian describing the problem encountered, along with the original paperwork (registration application, health papers, pedigree, etc.) that was given to me, (the buyer) by the seller. I also agree that upon the return of this puppy, I the buyer will sign a release form and a supplemental transfer form and will surrender all rights and responsibilities back to the seller. I the buyer understand that I am responsible (financially or otherwise) for any damage done by this puppy or done to this puppy while it is in my care. This letter must also contain a statement signed by said veterinarian, verifying that the diagnosing veterinarian scanned and documented this puppy’s microchip number. 

Guaranteed Rights per New York State Law Article 35-D

(see also: The Sale of Dogs and Cats Notice – provided by Humehill to you at time of purchase) Per NY State Law Article 35-D & 753.1 as a buyer you have a maximum of 14 days following the purchase of your puppy to have a NYS Licensed Veterinarian deem that this puppy was unfit for purchase due to illness, the presence of symptoms of a contagious or infectious disease or within 180 calendar days (6 months) from the date of purchase for a congenital malformation which adversely affects the health of this puppy. The Veterinarian must fill out a form prescribed by The Commissioner of Agriculture and Markets for the buyer to present to the seller. This form must include information which identifies the type of animal, the owner, the date and diagnosis of the animal, the treatment recommended, if any, and an estimate of the actual cost of such treatment. NYS law provides that intestinal parasites shall not be grounds for declaring a puppy or dog unfit for sale. NYS law provides that an animal may not be found unfit for sale on account of an injury sustained or an illness contracted after the buyer took possession of this puppy or dog. I the buyer also agree that any dispute that cannot be settled amicably must be settled in Wyoming County, NY under jurisdiction of the state of NY.

Hip Dysplasia Guarantee

I the buyer am aware that a proper diet, exercise and quality living conditions are required to help this Labrador puppy grow into a healthy adult. I the buyer am aware that orthopedic abnormalities can be caused by improper diet, environment, over exertion, repetitive motion, too much or too little exercise, hereditary or usually a combination of more than one factor. As the new owner of this puppy, I understand that I share the responsibility in the prevention of orthopedic abnormalities and problems. I the buyer agree that because I will have a large impact on the future health of this puppy, I will only be refunded or receive compensation for hip dysplasia that requires surgery. I the buyer understand that I will only be compensated in the following manner and only if all of the requirements listed below are adhered to.

Compensation

If this Labrador puppy develops hip dysplasia prior to 12 months of age and requires corrective surgery, the seller will forward one-half of the purchase price of this puppy to the veterinarian that performed the surgery. One-half of the purchase price of this puppy will be paid to the veterinarian that performed the surgery upon proof of the completion of this surgery has been received by the seller. 

Requirements of the Buyer for this Guarantee to be fulfilled by Humehill:

1) This Labrador puppy must have been taken to a veterinarian by the Buyer within forty-eight hours after the buyer acquired possession of it.
2) This Labrador puppy must have been registered with AKC with-in 2 months of purchase and “Humehill” must have been used as the prefix in its registered name. (Ex: Humehill George)
3) This Labrador puppy must have been spayed or neutered prior to turning one-year-old if purchased with an AKC Limited Registration.
4) This Labrador puppy must not have been used for breeding (intentionally or unintentionally) NO EXCEPTIONS!!!!!
5) This Labrador puppy must still be owned by, registered to and living with the original buyer. (Original buyer per AKC Puppy Reg. Application)

As the seller, I agree that if this Labrador puppy develops hip dysplasia prior to 12 months of age and requires corrective surgery, I will forward one-half of the purchase price of this puppy paid to the veterinarian that performed the surgery upon proof of completion of this surgery if the requirements listed above have been met by the buyer.

  • In signing this contract, both the Buyer and the Seller agree to the terms and condition of this contract.
  • In signing this contract, both the Buyer and the Seller agree that this is the only guarantee that will be honored and no other guarantees are implied by the seller.
  • In signing this agreement both the Seller (Humehill) and the Buyer or Agent for the Buyer (listed on the front page of this contract) have read, understand and agree to the terms of this contract.

Seller: ________________________________________ Date: _______________, 20__

Buyer: ________________________________________ Date: _______________, 20__

Pickup

Pick up of your puppy from Humehill is always welcome, but there are some considerations to be made. Timing of your visit depends on how far down the 'choice of puppies' list you are and the co-ordination of our schedules. Because we run many errands (vet, dog food, kids, etc.) and have full time employment away from Humehill to support our Labrador habit an appointment is necessary. If you are driving from a distance and are planning an over-night trip, weather and lodging need to be planned for. While our rural location is an ideal environment for our Labradors, it makes lodging about 45minutes to 1 hour away from Humehill depending on availability and your needs.

We do not ship puppies! 

Due to frequency of internet scams, inhumane practices by some unscrupulous breeders and transporters, laws have been established to help eliminate fraudulent pet transactions and to raise consumer awareness of the treatment of their new pet to encourage face to face pet purchases.

The law does prohibit us from flying/shipping puppies without a face-to-face sale. 

We encourage people to make the trip to Humehill and see how your new family member was raised and nurtured. Occasionally we can drive and meet people part way or deliver a puppy to you. You are also welcome to fly into the Rochester or Buffalo airport and drive to Humehill. Please contact us for more information.

THE FOLLOWING IS AN UPDATE ON THE USDA-APHIS RULE WHICH WENT INTO EFFECT 11-18-2013! The new rule will not allow customers to purchase pets sight unseen as well as shipping of pets to their new homes will no longer be possible. Customers must arrange to meet any puppy they are interested in prior to finalizing the purchase of their new best friend. This is a federal rule and applies to all 50 states in the USA.